We aim to respond to all messages within 1 business day. You'll be hearing from us soon!
In the meantime, perhaps you'd like to learn more...
IT TAKES MORE THAN JUST GOOD LOOKS TO BE SMARTER ONLINE
When creating or evolving your online presence, it's important to remember that true beauty is more than skin deep. Our collaborative design process allows us to draw on the strengths of our multi-disciplinary team to ensure that your website not only looks great, but also brings you more business.
Features of our web design service
HOW WE ARE SMARTER ONLINE
Real beauty is more than skin deep. The old adage applies as much to web design as anything else. For your website to succeed online, you’ll need a design that provides your visitors with more than a visually attractive appearance (although that is important too!).
To create a flawless website that outperforms your competitors, all aspects of an effective website need to be considered – from usability and conversion to technical stability and responsive website development to technical on-page search engine optimisation and ongoing digital marketing strategies. While many website design companies focus all of their attention on the physical, we take a different, more holistic approach. Created by a skilled team and backed by our rigorous testing and Quality Control process, we consistently produce websites that achieve top results.
To be honest, it’s not always easy to pull off. But we’re lucky to have one of the best teams in New Zealand (and maybe even the world), who draw from countless years of experience to seamlessly collaborate on every website design project we take on.
want to see what we can do?
HOSTING SERVICES
To meet the unique needs of our clients, our hosting plans are tailored to the requirements of every website we create. Features of our hosting accounts include:
Actively managed web hosting services allow us to deliver super-fast, reliable and extremely secure website hosting with 99.997% uptime.
Controlled server neighbourhood prevents the system security issues associated with shared hosting environments. We only host Apex Digital clients on our servers, so you don’t have to worry about who you’re sharing server space with.
Geographic hosting ensures your target audience experiences the fastest website speed possible. We have our own servers in New Zealand, Australia, North America, UK, Holland and Germany.
Active server monitoring means that your website is in very safe hands. In addition to server performance, we actively monitor website services 24/7 to ensure quality and uptime.
Click here to compare our manged hosting plan with other un-managed plans.
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domain names
Domain Name Services
When you have us build your website, we will gladly handle all tasks associated with setting up your website, including domain registration, management and the renewal process. All domains that we purchase on your behalf will be registered with your company as the registrant, making you the legal owner of the domain.
We offer further domain services free of charge, including URL redirection, DNS management and domain name parking.
ONGOING SUPPORT
In addition to managed web hosting services, your monthly service fee covers full support service for our CMS users. This includes:
Automatic CMS upgrades as they become available
You'll benefit from regular updates to Orbit (our own CMS) as we add new features and functionality. You won’t have to pay for or install new versions of the software – it’s all included as part of your CMS hosting plan. You’ll never have to pay to upgrade Orbit because we push out updates to all users in real time after they are tested and approved for rollout. This means you won’t experience any website disruption during upgrades and will benefit from a lower lifetime cost of ownership.
We update WordPress sites on a weekly basis for version updates to the core, and any themes and plugins. Before applying any updates we always make a backup - just in case. Because we don’t write these updates we can’t guarantee their compatibility but we always check a site following an upgrade and can roll back should anything break.
For other Open Source Platforms (Joomla, Magento, Silverstripe etc), we will contact you and quote to implement any security updates. Any version updates would generally be completed as a part of a redevelopment due to the prohibitive cost of regression testing for these platforms.
Website support when you need it
You can be confident that you'll get support when you need it. Our friendly and knowledgeable team provides telephone support from 8:30am to 5:00pm Monday to Friday (NZST). Our team can diagnose and resolve website problems, provide CMS help and answer questions about your digital marketing campaign. Additionally, after-hours support service can be accessed via our built-in helpdesk (Orbit users) or by using the online support request form on our website. All requests are prioritised according to urgency – urgent enquiries are dealt with immediately (even after hours) and non-urgent enquiries responded to within 8 business hours.
TELL US ABOUT YOUR WEBSITE PROJECT
TELL US HOW WE CAN HELP
We aim to respond to all messages within 1 business day. You'll be hearing from us soon!
In the meantime, perhaps you'd like to learn more...
